{"id":253,"date":"2026-02-19T19:36:23","date_gmt":"2026-02-19T16:36:23","guid":{"rendered":"http:\/\/keys-locker.local\/?page_id=253"},"modified":"2026-02-26T12:14:03","modified_gmt":"2026-02-26T12:14:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/keyslocker.com\/ru\/faq\/","title":{"rendered":"\u0427\u0430\u0441\u0442\u044b\u0435 \u0432\u043e\u043f\u0440\u043e\u0441\u044b"},"content":{"rendered":"<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Are your product keys genuine and legal?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, all our product keys are 100% genuine. Every key is a genuine Microsoft product key and activates directly through official Microsoft servers. You will receive the same software experience as purchasing directly from Microsoft, including full access to features, security updates, and official support.\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between an OEM key and a Retail key?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"OEM (Original Equipment Manufacturer) keys are tied to the first computer they are activated on and cannot be transferred to a different device. They are more affordable because of this restriction.Retail keys can be transferred to a new computer if you deactivate the old one first. They offer more flexibility and are ideal if you plan to upgrade your hardware in the future.\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between an Online Key and a Bind Key?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Online Keys are activated through Microsoft's online activation portal or by phone. The key is entered during installation and verified through Microsoft servers.Bind Keys are linked directly to your Microsoft account. Once bound, the license is tied to your account and can be managed from your Microsoft dashboard. Bind Keys are generally more secure since they're protected by your account credentials.\"}},{\"@type\":\"Question\",\"name\":\"Is this a one-time purchase or a subscription?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Most products on Keys Locker are one-time purchases with a lifetime license \u2014 you pay once and use the software for as long as it is supported by Microsoft. This includes all Windows, Office 2016\/2019\/2021\/2024, Visio, Project, and Server products.The exception is Microsoft 365 (formerly Office 365), which is a subscription-based product. Microsoft 365 licenses are sold for a specific period (e.g., 1 year) and must be renewed to continue using the software. Each product page clearly indicates whether it is a one-time purchase or a subscription.\"}},{\"@type\":\"Question\",\"name\":\"Will my software receive updates?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Once activated, your software will receive all official updates (security patches, bug fixes, and feature improvements) as long as the product is supported by Microsoft. For example, Office 2021 is supported until October 2026, and Windows 11 receives ongoing updates.\"}},{\"@type\":\"Question\",\"name\":\"Can I use the software on Mac?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Only products specifically marked as Mac-compatible in the product title will work on macOS (e.g., \\\"Office 2021 Home & Business \u2014 Bind Key (Mac)\\\"). Windows operating system keys only work on PCs. Always check the product title and description for platform compatibility before purchasing.\"}},{\"@type\":\"Question\",\"name\":\"How and when will I receive my product key?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your product key is delivered instantly via email after your payment is confirmed. Most customers receive their key within 1\u20135 minutes. The email will contain your product key, download link, and step-by-step activation instructions.\"}},{\"@type\":\"Question\",\"name\":\"I didn't receive my key \u2014 what should I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"First, check your spam\/junk folder \u2014 delivery emails sometimes end up there. Also verify that the email address you entered during checkout is correct. If you still can't find it after 15 minutes, contact our support team and we'll resend it right away.\"}},{\"@type\":\"Question\",\"name\":\"What payment methods do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We accept credit\/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, pay-later with Klarna or Affirm, cryptocurrency, and other secure payment options available at checkout. All transactions are processed through encrypted, PCI-compliant payment gateways.\"}},{\"@type\":\"Question\",\"name\":\"Is my personal information safe?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. Our website is protected by SSL encryption, meaning all data transmitted between your browser and our servers is fully encrypted. We never store your credit card details and follow industry-standard security practices to protect your information.\"}},{\"@type\":\"Question\",\"name\":\"How do I download, install, and activate my product?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Each order email includes a download link and detailed activation instructions specific to your product. Generally:For Windows: Go to Settings \u2192 System \u2192 Activation \u2192 Change product key, enter your key, and click Activate.For Office: Download from the official Microsoft website, install, open any Office app, and enter your product key when prompted.\"}},{\"@type\":\"Question\",\"name\":\"My key says \\\"already used\\\" or \\\"didn't work\\\" \u2014 what do I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This is usually caused by one of these issues:\u2022 Edition mismatch \u2014 e.g., trying to activate a Pro key on Windows Home. Make sure your installed edition matches the key.\u2022 Old software remnants \u2014 Previous Office installations can interfere. Uninstall old versions first.\u2022 VPN\/Proxy interference \u2014 Disable any VPN or proxy and try again.If the issue persists, contact our support team with your order number and a screenshot of the error. We'll resolve it or provide a replacement.\"}},{\"@type\":\"Question\",\"name\":\"What is the difference between Windows Home and Pro?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Windows Home is designed for everyday personal use and includes all the essential features.Windows Pro includes everything in Home plus additional business and security features such as BitLocker encryption, Remote Desktop, Hyper-V virtualization, Group Policy management, and Windows Sandbox. Pro is recommended for business users and power users.\"}},{\"@type\":\"Question\",\"name\":\"Can I reinstall the software after formatting my computer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes! If you reinstall on the same computer, your key will work again. For Retail keys, the license is often automatically recognized after reinstalling. For OEM keys, activation should work as long as you're using the same hardware. Bind Keys tied to your Microsoft account can be re-downloaded from your account dashboard.\"}},{\"@type\":\"Question\",\"name\":\"Can I transfer my license to another computer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It depends on the key type:\u2022 Retail keys \u2014 Yes, you can deactivate on the old PC and activate on a new one.\u2022 OEM keys \u2014 No, these are permanently tied to the original hardware.\u2022 Bind keys \u2014 These are tied to your Microsoft account. Contact Microsoft support for transfer assistance.\"}},{\"@type\":\"Question\",\"name\":\"What is your refund policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer refunds within 7 days of purchase, provided the product key has not been activated or redeemed. Since digital keys can only be used once, we cannot refund activated keys. If you receive a defective key (invalid or already used), contact us and we'll provide a free replacement or a full refund.\"}},{\"@type\":\"Question\",\"name\":\"How do I contact support?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can reach our support team through the Contact Us page on our website or by emailing us directly. We aim to respond to all inquiries within a few hours. For activation issues, please include your order number, product name, and a screenshot of the error to help us resolve it faster.\"}}]}<\/script>\n<div class=\"kl-faq-page\">\n    <div class=\"kl-faq-container\">\n\n        <!-- Header -->\n        <div class=\"kl-faq-header\">\n            <h1 class=\"kl-faq-title\">Frequently Asked Questions<\/h1>\n            <p class=\"kl-faq-subtitle\">Find answers to the most common questions about our products, delivery, activation, and support.<\/p>\n\n            <!-- Search -->\n            <div class=\"kl-faq-search-wrapper\">\n                <i class=\"fa-solid fa-magnifying-glass kl-faq-search-icon\"><\/i>\n                <input type=\"text\" id=\"kl-faq-search\" class=\"kl-faq-search\" placeholder=\"Search for a question...\">\n            <\/div>\n        <\/div>\n\n        <!-- Category Navigation -->\n        <div class=\"kl-faq-nav\">\n                            <button class=\"kl-faq-nav-btn kl-active\" data-category=\"0\">\n                    <i class=\"fa-solid fa-box-open\"><\/i>\n                    <span>About Our Products<\/span>\n                <\/button>\n                            <button class=\"kl-faq-nav-btn \" data-category=\"1\">\n                    <i class=\"fa-solid fa-truck-fast\"><\/i>\n                    <span>Ordering &amp; Delivery<\/span>\n                <\/button>\n                            <button class=\"kl-faq-nav-btn \" data-category=\"2\">\n                    <i class=\"fa-solid fa-key\"><\/i>\n                    <span>Activation &amp; Installation<\/span>\n                <\/button>\n                            <button class=\"kl-faq-nav-btn \" data-category=\"3\">\n                    <i class=\"fa-solid fa-headset\"><\/i>\n                    <span>Refunds &amp; Support<\/span>\n                <\/button>\n                    <\/div>\n\n        <!-- FAQ Sections -->\n                    <div class=\"kl-faq-section kl-active\" data-section=\"0\">\n                <div class=\"kl-faq-section-header\">\n                    <i class=\"fa-solid fa-box-open\"><\/i>\n                    <h2>About Our Products<\/h2>\n                <\/div>\n\n                <div class=\"kl-faq-list\">\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Are your product keys genuine and legal?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Yes, all our product keys are 100% genuine. Every key is a genuine Microsoft product key and activates directly through official Microsoft servers. You will receive the same software experience as purchasing directly from Microsoft, including full access to features, security updates, and official support.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">What is the difference between an OEM key and a Retail key?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    <strong>OEM (Original Equipment Manufacturer) keys<\/strong> are tied to the first computer they are activated on and cannot be transferred to a different device. They are more affordable because of this restriction.<br><br><strong>Retail keys<\/strong> can be transferred to a new computer if you deactivate the old one first. They offer more flexibility and are ideal if you plan to upgrade your hardware in the future.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">What is the difference between an Online Key and a Bind Key?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    <strong>Online Keys<\/strong> are activated through Microsoft's online activation portal or by phone. The key is entered during installation and verified through Microsoft servers.<br><br><strong>Bind Keys<\/strong> are linked directly to your Microsoft account. Once bound, the license is tied to your account and can be managed from your Microsoft dashboard. Bind Keys are generally more secure since they're protected by your account credentials.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Is this a one-time purchase or a subscription?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Most products on Keys Locker are <strong>one-time purchases<\/strong> with a lifetime license \u2014 you pay once and use the software for as long as it is supported by Microsoft. This includes all Windows, Office 2016\/2019\/2021\/2024, Visio, Project, and Server products.<br><br>The exception is <strong>Microsoft 365 (formerly Office 365)<\/strong>, which is a <strong>subscription-based<\/strong> product. Microsoft 365 licenses are sold for a specific period (e.g., 1 year) and must be renewed to continue using the software. Each product page clearly indicates whether it is a one-time purchase or a subscription.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Will my software receive updates?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Yes. Once activated, your software will receive all official updates (security patches, bug fixes, and feature improvements) as long as the product is supported by Microsoft. For example, Office 2021 is supported until October 2026, and Windows 11 receives ongoing updates.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Can I use the software on Mac?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Only products specifically marked as Mac-compatible in the product title will work on macOS (e.g., \"Office 2021 Home &amp; Business \u2014 Bind Key (Mac)\"). Windows operating system keys only work on PCs. Always check the product title and description for platform compatibility before purchasing.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"kl-faq-section \" data-section=\"1\">\n                <div class=\"kl-faq-section-header\">\n                    <i class=\"fa-solid fa-truck-fast\"><\/i>\n                    <h2>Ordering &amp; Delivery<\/h2>\n                <\/div>\n\n                <div class=\"kl-faq-list\">\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">How and when will I receive my product key?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Your product key is delivered <strong>instantly via email<\/strong> after your payment is confirmed. Most customers receive their key within 1\u20135 minutes. The email will contain your product key, download link, and step-by-step activation instructions.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">I didn&#039;t receive my key \u2014 what should I do?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    First, check your <strong>spam\/junk folder<\/strong> \u2014 delivery emails sometimes end up there. Also verify that the email address you entered during checkout is correct. If you still can't find it after 15 minutes, contact our support team and we'll resend it right away.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">What payment methods do you accept?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    We accept <strong>credit\/debit cards<\/strong> (Visa, Mastercard, American Express), <strong>Apple Pay<\/strong>, <strong>Google Pay<\/strong>, pay-later with <strong>Klarna<\/strong> or <strong>Affirm<\/strong>, <strong>cryptocurrency<\/strong>, and other secure payment options available at checkout. All transactions are processed through encrypted, PCI-compliant payment gateways.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Is my personal information safe?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Absolutely. Our website is protected by <strong>SSL encryption<\/strong>, meaning all data transmitted between your browser and our servers is fully encrypted. We never store your credit card details and follow industry-standard security practices to protect your information.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"kl-faq-section \" data-section=\"2\">\n                <div class=\"kl-faq-section-header\">\n                    <i class=\"fa-solid fa-key\"><\/i>\n                    <h2>Activation &amp; Installation<\/h2>\n                <\/div>\n\n                <div class=\"kl-faq-list\">\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">How do I download, install, and activate my product?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Each order email includes a <strong>download link<\/strong> and <strong>detailed activation instructions<\/strong> specific to your product. Generally:<br><br><strong>For Windows:<\/strong> Go to Settings \u2192 System \u2192 Activation \u2192 Change product key, enter your key, and click Activate.<br><br><strong>For Office:<\/strong> Download from the official Microsoft website, install, open any Office app, and enter your product key when prompted.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">My key says &quot;already used&quot; or &quot;didn&#039;t work&quot; \u2014 what do I do?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    This is usually caused by one of these issues:<br><br>\u2022 <strong>Edition mismatch<\/strong> \u2014 e.g., trying to activate a Pro key on Windows Home. Make sure your installed edition matches the key.<br>\u2022 <strong>Old software remnants<\/strong> \u2014 Previous Office installations can interfere. Uninstall old versions first.<br>\u2022 <strong>VPN\/Proxy interference<\/strong> \u2014 Disable any VPN or proxy and try again.<br><br>If the issue persists, contact our support team with your order number and a screenshot of the error. We'll resolve it or provide a replacement.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">What is the difference between Windows Home and Pro?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    <strong>Windows Home<\/strong> is designed for everyday personal use and includes all the essential features.<br><br><strong>Windows Pro<\/strong> includes everything in Home plus additional business and security features such as BitLocker encryption, Remote Desktop, Hyper-V virtualization, Group Policy management, and Windows Sandbox. Pro is recommended for business users and power users.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Can I reinstall the software after formatting my computer?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    Yes! If you reinstall on the <strong>same computer<\/strong>, your key will work again. For Retail keys, the license is often automatically recognized after reinstalling. For OEM keys, activation should work as long as you're using the same hardware. Bind Keys tied to your Microsoft account can be re-downloaded from your account dashboard.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">Can I transfer my license to another computer?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    It depends on the key type:<br><br>\u2022 <strong>Retail keys<\/strong> \u2014 Yes, you can deactivate on the old PC and activate on a new one.<br>\u2022 <strong>OEM keys<\/strong> \u2014 No, these are permanently tied to the original hardware.<br>\u2022 <strong>Bind keys<\/strong> \u2014 These are tied to your Microsoft account. Contact Microsoft support for transfer assistance.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"kl-faq-section \" data-section=\"3\">\n                <div class=\"kl-faq-section-header\">\n                    <i class=\"fa-solid fa-headset\"><\/i>\n                    <h2>Refunds &amp; Support<\/h2>\n                <\/div>\n\n                <div class=\"kl-faq-list\">\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">What is your refund policy?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    We offer refunds within <strong>7 days of purchase<\/strong>, provided the product key has not been activated or redeemed. Since digital keys can only be used once, we cannot refund activated keys. If you receive a defective key (invalid or already used), contact us and we'll provide a <strong>free replacement<\/strong> or a full refund.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"kl-faq-item\">\n                            <button class=\"kl-faq-question\">\n                                <span class=\"kl-faq-q-text\">How do I contact support?<\/span>\n                                <i class=\"fa-solid fa-chevron-down kl-faq-chevron\"><\/i>\n                            <\/button>\n                            <div class=\"kl-faq-answer\">\n                                <div class=\"kl-faq-answer-inner\">\n                                    You can reach our support team through the <strong>Contact Us<\/strong> page on our website or by emailing us directly. We aim to respond to all inquiries within a few hours. For activation issues, please include your <strong>order number<\/strong>, <strong>product name<\/strong>, and a <strong>screenshot of the error<\/strong> to help us resolve it faster.                                <\/div>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        \n        <!-- Still need help? -->\n        <div class=\"kl-faq-cta\">\n            <div class=\"kl-faq-cta-icon\">\n                <i class=\"fa-solid fa-comments\"><\/i>\n            <\/div>\n            <h3>Still have questions?<\/h3>\n            <p>Our support team is here to help. Get in touch and we'll respond as quickly as possible.<\/p>\n            <a href=\"https:\/\/keyslocker.com\/ru\/contact\" class=\"kl-faq-cta-btn\">\n                <i class=\"fa-solid fa-envelope\"><\/i> Contact Support\n            <\/a>\n        <\/div>\n\n        <!-- No results (hidden by default) -->\n        <div class=\"kl-faq-no-results\" style=\"display: none;\">\n            <i class=\"fa-solid fa-circle-question\"><\/i>\n            <p>No questions match your search. 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