/* KL Support — Frontend Message Thread */

.kl-support-section {
    margin: 24px 0 12px;
}

.kl-support-title {
    font-size: 16px !important;
    font-weight: 600;
    color: var(--kl-card-text, #333);
    margin: 0 0 16px !important;
    padding: 0 !important;
    display: flex;
    align-items: center;
    gap: 8px;
    font-family: 'Outfit', sans-serif;
}

.kl-support-title i {
    color: var(--kl-accent, #00d4aa);
    font-size: 15px;
}

/* Message container */
.kl-support-messages {
    background: var(--kl-card-bg, #ffffff);
    border: 1px solid #f0f0f0;
    border-radius: 14px;
    padding: 20px;
    max-height: 500px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
    box-shadow: 0 2px 12px rgba(0, 0, 0, 0.04);
}

/* Empty state */
.kl-support-empty {
    text-align: center;
    padding: 40px 20px;
    color: #999;
}

.kl-support-empty i {
    font-size: 32px;
    margin-bottom: 12px;
    display: block;
    color: #ccc;
}

.kl-support-empty p {
    margin: 0;
    font-size: 14px;
    font-family: 'Outfit', sans-serif;
}

/* Message bubbles */
.kl-support-msg {
    display: flex;
    flex-direction: column;
    max-width: 75%;
}

.kl-support-msg-customer {
    align-self: flex-end;
    align-items: flex-end;
}

.kl-support-msg-admin {
    align-self: flex-start;
    align-items: flex-start;
}

.kl-support-msg-bubble {
    padding: 12px 16px;
    border-radius: 14px;
    font-size: 14px;
    line-height: 1.5;
    font-family: 'Outfit', sans-serif;
    word-break: break-word;
}

.kl-support-msg-customer .kl-support-msg-bubble {
    background: var(--kl-dark, #0a0a0a);
    color: #fff;
    border-bottom-right-radius: 4px;
}

.kl-support-msg-admin .kl-support-msg-bubble {
    background: #f0f0f0;
    color: var(--kl-card-text, #333);
    border-bottom-left-radius: 4px;
}

.kl-support-msg-time {
    font-size: 11px;
    color: #999;
    margin-top: 4px;
    font-family: 'Outfit', sans-serif;
}

/* Compose area */
.kl-support-compose {
    display: flex;
    gap: 10px;
    margin-top: 12px;
    align-items: flex-end;
}

.kl-support-compose textarea {
    flex: 1;
    padding: 12px 16px;
    border: 1px solid #e0e0e0;
    border-radius: 12px;
    font-size: 14px;
    font-family: 'Outfit', sans-serif;
    resize: vertical;
    min-height: 48px;
    max-height: 150px;
    outline: none;
    transition: border-color 0.2s;
    background: var(--kl-card-bg, #ffffff);
    color: var(--kl-card-text, #333);
}

.kl-support-compose textarea:focus {
    border-color: var(--kl-accent, #00d4aa);
}

.kl-support-send-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 12px 20px;
    background: var(--kl-dark, #0a0a0a);
    color: #fff;
    border: none;
    border-radius: 12px;
    font-family: 'Outfit', sans-serif;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    white-space: nowrap;
}

.kl-support-send-btn:hover {
    opacity: 0.9;
    transform: translateY(-1px);
}

.kl-support-send-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

.kl-support-send-btn i {
    color: var(--kl-accent, #00d4aa);
}

/* Closed notice */
.kl-support-closed-notice {
    background: #f0faf7;
    border: 1px solid rgba(0, 212, 170, 0.2);
    border-radius: 10px;
    padding: 12px 16px;
    margin-bottom: 12px;
    font-size: 13px;
    color: #00b894;
    font-weight: 500;
    display: flex;
    align-items: center;
    gap: 8px;
    font-family: 'Outfit', sans-serif;
}

/* ——— Contact Form ——— */

.kl-contact-form-wrap {
    max-width: 640px;
    margin: 0 auto;
}

.kl-contact-form {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.kl-contact-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.kl-contact-field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.kl-contact-field label {
    font-family: 'Outfit', sans-serif;
    font-size: 13px;
    font-weight: 600;
    color: var(--kl-card-text, #333);
}

.kl-contact-field input,
.kl-contact-field select,
.kl-contact-field textarea {
    padding: 12px 16px;
    border: 1px solid #e0e0e0;
    border-radius: 12px;
    font-size: 14px;
    font-family: 'Outfit', sans-serif;
    outline: none;
    transition: border-color 0.2s;
    background: var(--kl-card-bg, #ffffff);
    color: var(--kl-card-text, #333);
}

.kl-contact-field input:focus,
.kl-contact-field select:focus,
.kl-contact-field textarea:focus {
    border-color: var(--kl-accent, #00d4aa);
}

.kl-contact-field textarea {
    resize: vertical;
    min-height: 120px;
}

.kl-contact-field select {
    cursor: pointer;
    appearance: auto;
}

.kl-contact-submit-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 14px 28px;
    background: var(--kl-dark, #0a0a0a);
    color: #fff;
    border: none;
    border-radius: 12px;
    font-family: 'Outfit', sans-serif;
    font-size: 15px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s ease;
    align-self: flex-start;
}

.kl-contact-submit-btn:hover {
    opacity: 0.9;
    transform: translateY(-1px);
}

.kl-contact-submit-btn:disabled {
    opacity: 0.5;
    cursor: not-allowed;
    transform: none;
}

.kl-contact-submit-btn i {
    color: var(--kl-accent, #00d4aa);
}

/* Contact success state */
.kl-contact-success {
    text-align: center;
    padding: 48px 24px;
}

.kl-contact-success i {
    font-size: 48px;
    color: var(--kl-accent, #00d4aa);
    margin-bottom: 16px;
    display: block;
}

.kl-contact-success h3 {
    font-family: 'Outfit', sans-serif;
    font-size: 22px;
    font-weight: 700;
    color: var(--kl-card-text, #333);
    margin: 0 0 8px;
}

.kl-contact-success p {
    font-family: 'Outfit', sans-serif;
    font-size: 14px;
    color: #888;
    margin: 0;
}

/* Mobile */
@media (max-width: 768px) {
    .kl-support-msg {
        max-width: 90%;
    }

    .kl-support-compose {
        flex-direction: column;
    }

    .kl-support-send-btn {
        width: 100%;
        justify-content: center;
    }

    .kl-contact-row {
        grid-template-columns: 1fr;
    }

    .kl-contact-submit-btn {
        width: 100%;
    }
}